Sims 4 Crashing since Windows 11

by OxfordGirl

Original Post

Re: Sims 4 Crashing since Windows 11

Champion (Retired)



Start hwinfo64.exe and start logging (bottom right) then start the Sims 4. After it crashes stop logging find the log file and look for the latest CPU and GPU temperatures recorded.

Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 11 of 12 (125 Views)

Re: Sims 4 Crashing since Windows 11

@OxfordGirl  I just want to say that if you're not sure what you're looking at in the log file, you can upload it here for us to look at instead.  You'll need to use a third-party filehosting site (Google Drive, Dropbox, etc.), and please either leave the log in .csv format or create a .zip file.


I don't work for EA. I'm just trying to help fellow players with their games.
Message 12 of 12 (109 Views)
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