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Re: Sims 4 Crashed with no warning message?

by ghoulfication
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Sims 4 Crashed with no warning message?

★★★ Apprentice

Since i fix my problem game was running smooth i was about to fix my sims house basement level game just crashed no sudden warning?

 

 

can anyone explain it to me?

Message 1 of 8 (411 Views)
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Re: Sims 4 Crashed with no warning message?

Hero

Hi @ghoulfication

 

does that mean you solved your not updating issue ?

 

 

If so, could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 8 (401 Views)
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Re: Sims 4 Crashed with no warning message?

★★★ Apprentice

Hey Crinrict  origin launcher update available Problem did not fix when origin did next updated  but i had to repair sims 4 so message underneath  play button disappear  it fix that problem 

 

 

Game was running smooth nothing wrong game run perfectly.

 

 

then suddenly game with no warning suddenly crashed  i don't know what happen?

Message 3 of 8 (386 Views)
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Re: Sims 4 Crashed with no warning message?

Hero

Could you please post your specs as asked above, 

 

Thank you.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 8 (380 Views)
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Re: Sims 4 Crashed with no warning message?

★★★ Apprentice

 

my laptop is old  about 6 yrs old now

its

 

Toshiba satellite  i7 2.40ghz

16 gb ram memory

Geforce GT 630M

Message 5 of 8 (361 Views)
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Re: Sims 4 Crashed with no warning message?

Hero

DxDiag usually give more info on what might have happened so that file would be useful

 

Other than that, do you have any lastcrash.txt files in your documents folder ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 8 (344 Views)
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Re: Sims 4 Crashed with no warning message?

★★★ Apprentice

well its fixed the problem i'm still playing game have not noticed any crash since then...

Message 7 of 8 (316 Views)
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Re: Sims 4 Crashed with no warning message?

Hero
That's good to hear.

Feel free to come back if it re-occurs.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 8 (283 Views)
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