Re: Sims 4 Constant Crashing since update

by crinrict
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Original Post

Re: Sims 4 Constant Crashing since update

Hero

@DantyElla wrote:

i do use mods, but i removed all of them to see if it was causing the issue, but it continued to happen


 

Try updating your graphics drivers. The graphics card is also a bit weak. What settings are you playing on ?

 

Did you also delete your localthumbcache file after removing the mods ?

 

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 11 of 22 (1,412 Views)

Re: Sims 4 Constant Crashing since update

★ Apprentice

these are my settings, should i lower them?

Message 12 of 22 (1,385 Views)

Re: Sims 4 Constant Crashing since update

Hero
Try medium low or even low. Just to see if it makes a difference.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 13 of 22 (1,373 Views)

Re: Sims 4 Constant Crashing since update

★ Apprentice
it is already set to medium, i will try low
Message 14 of 22 (1,362 Views)

Re: Sims 4 Constant Crashing since update

Hero
There should be a setting called medium-low.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 15 of 22 (1,360 Views)

Re: Sims 4 Constant Crashing since update

★ Apprentice

I have changed to medium-low setting... no difference...

 

i updated all my mods and deleted a heap of old ones... no difference

 

I tried without mods... no difference

 

now i cannot even access the build mode or the aspiration rewards as well.

Message 16 of 22 (1,354 Views)

Re: Sims 4 Constant Crashing since update

[ Edited ]
★★ Novice

I'm also having this problem. I start the game, it shows the EA logo and then the Maxis logo. On the Maxis logo i get a message saying that The Sims 4 has stopped. I have no choice but to close the game window. Frown

 

I do not use mods, and I wasn't having this trouble until after the Get Famous expansion. 

Message 17 of 22 (1,351 Views)

Re: Sims 4 Constant Crashing since update

[ Edited ]
Hero

@DantyElla wrote:

I have changed to medium-low setting... no difference...

 

i updated all my mods and deleted a heap of old ones... no difference

 

I tried without mods... no difference

 

now i cannot even access the build mode or the aspiration rewards as well.


Do you have any lastcrash files generated ? If so, could you delete them, then play until it crashes again and if you get any new ones, post the text of those here ?

 

 

@LadyAsh1 You have a conflict with your graphics drivers. Could you try reinstalling them ? Use this tool: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 18 of 22 (1,324 Views)

Re: Sims 4 Constant Crashing since update

★ Apprentice
i will look, but i don't get any message of warning, it just crashes with no error message at all
Message 19 of 22 (1,305 Views)

Re: Sims 4 Constant Crashing since update

★★★ Newbie

 @DantyElla That happened to me also but I started playing around with the game to try to figure out ideas... here’s one that worked for me:

when you open origin go to your game library

right click the Sims 4 game and press repair

after it has repaired the game it should stop crashing

 

It does delete your mods it just repairs the different bugs and crashes in the game.

Message 20 of 22 (1,182 Views)