Help us improve Answers HQ! Take Survey No, Thanks

Sims 4 Constant Crashing since update

by DantyElla
Reply

Original Post

Highlighted

Sims 4 Constant Crashing since update

★★★★ Novice

My Sims keeps crashing within minutes of starting.  It only started happening since the update and happens with or without mods active.  It appears to be getting worse too.

 

I also have a problem that has been occuring longer, where if i have over 4 sims active and being played the sims become unresponsive during play.  The only way i have found to correct this is to start a new game, which is frustrating to say the least.

Message 1 of 19 (772 Views)

Sims 4 can only play a few sims

★★★★ Novice

I can only seem to play 2-4 sims in my game before the sims become unresponsive.  the only way i have found to fix this is to start a new game (which i am unable to do since the new update - the button wont click)

Message 2 of 19 (764 Views)

Re: Sims 4 Constant Crashing since update

★★★★★ Novice

same before get famous I'd be able to play for 4- sometime 12 hours and never experienced a crash not once since around 2015 when the game as new. Now I've had Crashes more times than I can count since the update

Message 3 of 19 (763 Views)

Re: Sims 4 can only play a few sims

★★★★ Pro

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer. 

Message 4 of 19 (757 Views)

Re: Sims 4 Constant Crashing since update

★★★★ Novice

Ive been having the crash issues as well. The game worked perfect for hours and then just constant trouble since.

 

Ive also had the unresponsive sim issue before this update but usually resetting the sims or a restart fixes it for me.

Message 5 of 19 (757 Views)

Re: Sims 4 Constant Crashing since update

Hero

HI @DantyElla 

 

merged your threads. Please keep to one.

 

@PMuffin88 @Trimoth

 

Are you guys using any mods/cc ? Please post your specs as asked above.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 19 (750 Views)

Re: Sims 4 Constant Crashing since update

[ Edited ]
★★★★★ Novice

Hi here is my dxdiag 

Also when the crashes occured- yes I had mods in my game. However the eating issues/frozen sims/Vault issues occurred without mods in game after performing fresh install

Message 7 of 19 (744 Views)

Re: Sims 4 Constant Crashing since update

Hero
I moved your info about the vault here: https://answers.ea.com/t5/Bug-Reports/TO-ADD-Sim-reset-on-eating-food-using-Digitalistic-Sketchpad/t...

As for your crashes: Did you update your mods ? Maybe try without. Your graphics chip is also below minimum requirements so maybe that has something to do with it as well.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 19 (737 Views)

Re: Sims 4 can only play a few sims

★★★★ Novice

please see attached my DxDiag

Message 9 of 19 (722 Views)

Re: Sims 4 Constant Crashing since update

★★★★ Novice

i do use mods, but i removed all of them to see if it was causing the issue, but it continued to happen

Message 10 of 19 (735 Views)
sims-four-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help