My Sims 4 Cats and dogs says that it's already been redeemed. I have downloaded it onto this account before but it was "Uninstalled" somehow and now I can't reinstall it.
In Origins Game library select The Sims 4. On the Extras tab select Cats & Dogs and install it if it isn't.
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Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.
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