February 2020
Hello, recently I've been having an issue in which case my sims 4 spellcasters (generated in CAS or born from another spellcaster) cannot change their eye colors and are stuck on the base game light brown eyes. Every spellcaster I've made had this problem except for the ones I had to use cheats to make a spellcaster. I do have mods and yet I can't seem to find the file that's messing this up. Here's a screenshot for an example of the eye glitch. Thank you!
February 2020
I'm having the same problem and haven't been able to figure it out either. Hopefully someone finds a solution..
February 2020
Have a look here
This should be fixed by the patch. If it still doesn't work for you, describe your problems on this topic.
I don't work for EA
April 2020
Did you resolve the problem? I still have it even though i have updated the game to the last one (april 7th, i guess that was the last update), it's very annoying cuz i can't even choose the color of the eyes, and i want to play with a spellcaster
April 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2020
@QueenAlpacalypse Does it still happen if you remove mods and delete localthumbcache.package? You can test on a new save if you don't want to load your existing one without mods and custom content present.
July 2020
Did you solve this? Cuz I still have the same problem
July 2020
I have the same problem too. I’m unsure if it’s cause I have mods or not though. I feel like at one point I could change their eye colors but then I couldn’t? But I honestly can’t remember it’s been a while since I’ve made a spellcaster 🗿
September 2021
I have this problem too, still. Has anyone found a solution?
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help