Sims 4 - Can't get online. Offline only - "could not connect" *UPDATE*

by IAmSpartachris
Reply

Original Post

Accepted Solution

Sims 4 - Can't get online. Offline only - "could not connect" *UPDATE*

[ Edited ]
★★★ Novice

Whenever I try to go online in either the full  game, or the Create a Sim demo, I get a "Could not connect" error. No matter how many times I click "Try again," I cannot connect. I've made sure to add the game, the demo, and Origin to my firewall's whitelist, and I have the most current version of Origin installed. I've tried uninstalling and re-installing Origin and the game, but no luck.

 

At this point, I'm wondering if this is an issue specific to me, or a server problem.

 

Anyone else with this issue? Have any luck getting it sorted?

Message 1 of 16 (30,485 Views)

Accepted Solution

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UPDATE**

[ Edited ]
★★★ Novice

UPDATE: I am now able to connect. The culprit for me was a peer block program I had running in the background. I disabled it, and am now connecting as soon as the game starts.

 

It was so obvious, it just never occurred to me.

 

Definitely have a look at what programs are running in the background on your rig.

View in thread

Message 2 of 16 (33,473 Views)

All Replies

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UPDATE**

[ Edited ]
★★★ Novice

UPDATE: I am now able to connect. The culprit for me was a peer block program I had running in the background. I disabled it, and am now connecting as soon as the game starts.

 

It was so obvious, it just never occurred to me.

 

Definitely have a look at what programs are running in the background on your rig.

Message 2 of 16 (33,474 Views)

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UP

★ Novice

What could possibly be blocking it? I've opened up my running background programs, but I really don't know what to look for. 

 

 

Message 3 of 16 (30,197 Views)

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UP

★★ Novice

What peer block program did you disable? Thanks

Message 4 of 16 (29,923 Views)

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UP

[ Edited ]
Hero

Tagging @IAmSpartachris :D

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 16 (29,896 Views)

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UP

★★★ Novice

emmibaur - I use PeerBlock. There's a way to add approved programs to a list so it doesn't block them, but for now, I just disable it when playing Sims 4.

Message 6 of 16 (29,888 Views)

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UP

Hero

Tagging @emmibaur 


Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 16 (29,866 Views)

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UP

★★ Novice

Yes I had added Sims 4, Sims 4 Demo and Origin to the list which didn't make a difference :/ then I disabled processes such as AVG anti virus, firewall, and others I had running.. to no avail Frown I'm sure I am overlooking something obvious so I will keep trying! Thanks for your suggestions! If you can think of anything that I may be missing let me know Standard smile

Message 8 of 16 (29,861 Views)

Re: Sims 4 - Can't get online. Offline only - "could not connect" **UP

★ Novice

Any success?

Message 9 of 16 (29,852 Views)

Re: Sims 4 - Can't get online. Offline only - "could not connect" *UPD

★★★★ Novice

 Is there any solution? I'm having the same problem and it started 2 days ago 

Message 10 of 16 (29,805 Views)