August 2014 - last edited August 2014
So i install the sims 4 CAS demo, and I'm really excited. I go to play it. First of all, a white screen flashes for half a second, then it switches to the black screen with the loading cursor which is a normal loading process (or so I presume, as this is how my sims 4 starts loading). However, after only a few seconds, it flashes white and comes up with an error message, saying that the program stopped working. I triple checked, and windows have no solution to this. Help?
August 2014
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2014
DxDiag here: http://pastebin.com/31zYStHZ
August 2014
Try updating your graphics drivers. Yours are a bit dated.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2014
I am having this same problem. I already checked and everywhere I've checked, I am up to date on my graphics. Any other suggestions?
August 2014
Please make your own thread, posting your DxDiag
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads