Re: Sims 4 CAS Demo stopped working....

by WickedLamb31
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Original Post

Sims 4 CAS Demo stopped working....

[ Edited ]
★ Apprentice

Finally got the demo... downloaded and getan error that it has stopped working.  I updated my drivers... posted my dxdiag under the spoiler.  Any help much appreciated!! 

 

 

Spoiler

--------------- Display Devices ---------------

Card name: NVIDIA GeForce 8800

GT Manufacturer: NVIDIA Chip type: GeForce 8800 GT

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_053C10DE&REV_A2

Display Memory: 1776 MB

Dedicated Memory: 497 MB

Shared Memory: 1278 MB

Current Mode: 1680 x 1050 (32 bit) (59Hz)

Monitor Name: Dell SP2008WFP(Digital)

Monitor Model: DellSP2008WFP

Monitor Id: DEL4033

Native Mode: 1680 x 1050(p) (59.954Hz)

Output Type: DVI Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll

Driver File Version: 9.18.0013.3788 (English) Driver Version: 9.18.13.3788 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 5/19/2014 22:39:05, 14434704 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-4551-11CF-A27D-31251FC2C435} Vendor ID: 0x10DE Device ID: 0x0611 SubSys ID: 0x053C10DE Revision ID: 0x00A2 Driver Strong Name: oem70.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section006:9.18.13.3788Tongue outci\ven_10de&dev_0611&subsys_053c10de

 

------------------------ Disk & DVD/CD-ROM Drives ------------------------

Drive: C: Free Space: 115.5 GB

Total Space: 346.4 GB

File System: NTFS Model: Volume_0000

Drive: E: Free Space: 3.1 GB

Total Space: 15.4 GB File System: NTFS Model: Volume_0000 Drive: D: Model: TSSTcorp CDRWDVD TS-H493B Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes Drive: F: Model: TSSTcorp DVD+-RW TS-H653B

Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes

 

 

Spoiler
 
Message 1 of 9 (593 Views)

Re: Sims 4 CAS Demo stopped working....

Hero

Could you post everything ?

 

You can use multiple posts.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 9 (568 Views)

Re: Sims 4 CAS Demo stopped working....

★ Apprentice

Sure I will post in a few. But the little that you see, do I need to upgrade on anything?

Message 3 of 9 (563 Views)

Re: Sims 4 CAS Demo stopped working....

Hero

No, your graphics drivers look fine.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 9 (560 Views)

Re: Sims 4 CAS Demo stopped working....

★ Apprentice

I think it might be my memory:

 

http://pastebin.com/0r1bSsJQ

Message 5 of 9 (554 Views)
Highlighted

Re: Sims 4 CAS Demo stopped working....

★ Apprentice

So I think I got it working. I had to change the program compatbility.  I will try again tomorrow and if it works again, I will post the results.

 

Thank you 

Message 6 of 9 (548 Views)

Re: Sims 4 CAS Demo stopped working....

Hero

Great to hear.

 

Please do let us know.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 9 (543 Views)

Re: Sims 4 CAS Demo stopped working....

★ Apprentice

Yes...I did get it working. It was a compatibility issue with Windows XP I believe....and I dont have that on this computer anymore.


Could you tell me with the diag that I posted if Sims 4 will run on this computer?

 

Thank you 

Message 8 of 9 (540 Views)

Re: Sims 4 CAS Demo stopped working....

Hero

It fulfills the minimum requirements, yes but I don't know how it's going to be when you start adding Expansions.

 

Also, Sims 3 also had a minimum requirement of 2 GB of RAM and it needed way more so at this point, there's no way of telling. I do believe that CAS could be an indication on how it runs. It works pretty well on my very old machine and if it works well on yours, you should be fine. I can't give you any guarantees though.

 

If you buy Sims 4 on Origin though, you have a 24 hours trial period. If it doesn't work, you can give it back within that timeframe

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 9 of 9 (538 Views)