August 2014
Hello. I recently downloaded the Sims 4 CAS Demo; however when I click on it to play, all I do is hear the noises of it loading in the background, but my screen is black and will not show me anything. I can't change the screen size or anything and I have to force close it through Task Manager. All my other games and everything else plays fine on my computer, so why not this?
August 2014
It's a known problem. Likely if you right click on the black screen you'll see a llama face.
A lot of people have found success by uninstalling Origin and reinstalling everything. If you do that and you don't find a fix, then unfortunately there isn't a known fix yet.
August 2014
August 2014
@BFUProductions Do you get just a black screen or a picture of a llama when you click somewhere ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2014
Hello! No, no picture of anything. I can hear the music from the program loading up, but I can't see ANYTHING
August 2014
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads