July 2019
Heyy. ive been trying all night to make my balconies work. ive tried everything and im completely lost. So the issue is.. i made 2 balconies and sims cant stand on them and i cant place anything on it. when i try to place something it is being placed under the balcony. and when i try to make a sim walk up there the sim goes down too. its like its invisible
July 2019
@VinceK7925 I've moved your post to the Sims 4 tech section.
July 2019 - last edited July 2019
@VinceK7925 Can you add a screenshot? Also, do you have Mods or CC? If you could send me a screenshot and also run a game repair with cache removal in the following manner first that would help us eliminate a few things: (Click the spoiler tag to get the directions, please):
If you have Mods or CC please remove them in this process and try the troubleshooting as described below. (If you don't have Mods or CC, just skip the part about removing the Mods folder, but still delete the cache file mentioned.) If you ever had Mods or CC in the past then do the steps as if you have them currently (removing the Mods folder), as there could be damage that has remained after you removed them.
July 2019
I dont use cc or mods. The little plant thing is just for an example
July 2019 - last edited July 2019
@VinceK7925 Thank you for the screenshots. If a room is not functioning properly for access, placing items, functionality, etc., it is a good idea to try re-tracing the room and sometimes the adjoining rooms as well to make sure the game is seeing the room as a room and properly acknowledging it. Please see this video for how to do this: https://youtu.be/rx__MGVGMnc
Please let us know how it goes. Thanks!
July 2019
it didnt work thanks for ur effort and help tho <3
July 2019 - last edited July 2019
@VinceK7925 I am so sorry to hear that! Did you try re-tracing the adjacent rooms as well? When you retraced the balcony did it create a floor and ceiling and close up?
Can you possible upload the lot to the gallery with a name something like "balcony glitch test" so that I could download the lot and test it in my game also? Let me know when it is in the gallery and what name you gave it. If you can include a link here that would be awesome. Thank you!
July 2019
sorry. that would not be possible
July 2019
@VinceK7925 Could you share your 'saves' file via one of these methods and share a link to it? Then You would have to also provide me with a description of which world and lot it is on:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...