Sims 4: Babies only show legs in portrait panel! [ Edited ]

[ToriiPlays]

I don't know if it is mod related or not, but every time my sims have a baby, only the babies legs show in the portrait panel. Am I the only one going through this? I've checked every mod, deleted those in question, yet still no resolve. HELP!!

[Phantomlover1717 · Accepted solution]

Try deleting the localthumbcache.package and the onlinethumbnailcache in the The Sims 4 folder.

The game should make those again when you restart the game.

[Phantomlover1717]

That does sound mod/cc related.

There is a tool to check the mods, but I'm not sure what it's called.

I would suggest taking the mods/cc folder and putting it outside the EA folder to test. 
See this for more information: [PLEASE READ] Usage of Mods and Custom Content

[ToriiPlays]

I did take them all out. That didn't really help either. Baby was still showing up as legs.

[Phantomlover1717 · Accepted solution]

Try deleting the localthumbcache.package and the onlinethumbnailcache in the The Sims 4 folder.

The game should make those again when you restart the game.

[ToriiPlays]

That worked! Thank you so much!!!!

[ScintillaFlash]

Hi i have tried what i think is everything i dont know what else i can do to fix this issue for myself. Do you have any other suggestions?

[crinrict]

Did you remove your mods ?

[ScintillaFlash]

i have removed all my mods, tray folders and the onlinethumbnail files and nothing has worked .... im just so sad and flustrated

[crinrict]

 Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Put just your save game back and try again.

If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[alaska47]

You are a lifesaver, thank you thank you thank you!!!