April 2015 - last edited June 2016 by crinrict
For the past two days I haven't been able to play The Sims 4 because every time i click a sim to perform an action, the queue gets stuck with an x. my sims won't move. i've tried sims.hard_reset, I've tried 'reset object'. I've tried switching households - it happens with EACH household. I've tried evicting. I've tried going into build mode. I've tried 'repair game'. ALL with no success. I don't like not being able to play a game I paid for. PLEASE FIX THIS!
April 2015
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
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Important Threads
June 2016
I had a similar one, turns out my sim was holding a book. Couldnt drop it and it was causing all commands to fail.
I found using the dresser to plan outfit solved that dilema.
August 2019
January 2020
This worked for me too! Thanks
January 2020
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