November 2018
Hey there peeps I'm in need of a little help.
I just got a new laptop and fresh installed the game and it's running pretty damn slow no matter the settings. It does get a touch better on lower settings but that is marginal. Doesn't really make sense as the laptop i'm using should be able to do much better.
Any help would would be awesome.
Solved! Go to Solution.
November 2018
Your built-in graphics are using Microsofts basic driver. You should install the Intel driver for it.
Follow @EA_Barry advice but instead of ts4.exe use ts4_x64.exe.
I can see a crash with Sims 4 please post the contents of the lastcrash.txt file. You can not attach that file. Paste its contents in spoiler tags (yellow icon above).
November 2018
Your machine may be defaulting to the video processing on your CPU rather than your nvidia GPU.
Please try this and let us know if you are good to go. Thanks.
November 2018
Your built-in graphics are using Microsofts basic driver. You should install the Intel driver for it.
Follow @EA_Barry advice but instead of ts4.exe use ts4_x64.exe.
I can see a crash with Sims 4 please post the contents of the lastcrash.txt file. You can not attach that file. Paste its contents in spoiler tags (yellow icon above).
November 2018 - last edited November 2018
Thanks heaps for the reply,
Everything is working perfectly now. I got very carried away and had not installed the intel graphics driver.
I really appreciate the help