Re: Sims 3

by EA_Mai
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Original Post

Sims 3

★★★ Newbie

I'd click on my launcher, everything is blank exept for the play button and the options like downloads, installed content etc. But when I click the play button, it goes to a black screen, It stays that way for about a minute or two then words appear saying "Windows can not load this screen saver" or something like that. I've restarted my computer, but after I do that the same thing happens. Hope someone can help :P

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Re: Sims 3

EA app Team

Hi @OnnaBanker,

 

Welcome to Answers HQ!

 

Let's try to find out what's happening with your The Sims 3 game. Could you tell us if you installed your game through Origin or using a DVD?

 

Also, could you please give us more technical information about your computer? A dxdiag would be very helpful. You can find instructions on how to get a dxdiag here, and you can attach it to your answer.

 

Thanks!

-Mai

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