Sims 3 worlds bundle not showing up to download on origin after purchase

[1Dloverforever1]

I just purchased the sims 3 worlds bundle through origin but it is not showing up for me to download. It basically shows that I haven’t bought it even though I got the order confirmation email. 

[puzzlezaddict]

@1Dloverforever1  Worlds need to be downloaded through the Sims 3 Store, not Origin.  Your confirmation email should have included one 16-character code for each world, plus another one for the chocolate fountain if you got the bundle that includes it.  Go to the store site:

https://store.thesims3.com/

Login using your Origin account information, then scroll down to the bottom of the page and click Redeem a Code.  Enter each of your codes, and you'll be able to download the worlds from your purchase history (Store > My Store Account > Purchase History) or directly from their product pages.  If you have trouble with the download, use Firefox or Internet Explorer, and open the launcher before starting the download.  Be sure to download and install only one world at a time, confirm it's working, then download the other one.

[1Dloverforever1]

Thank you!