Sims 3 wont let me register for the community.

[gfraigun]

Every time I log into TheSims3.com I get prompted to register for the community.  I input my log in information that I created when I bought the game, I enter in the serialcode that I got in my email and then I get an error that I'm using an invalid serial code and I can't go forward from there. 

I just purchased the game last night.  I believe I installed it correctly and I'm using the same Product/Serial Code that is both in my email box and on my Origin application. 

Does anyone have any suggestions to fix this problem?  I've been trying to get online to chat with a live agent, but after a half hour of waiting it still says another 45 minutes to get help.  So I thought I would post ot see if anyone else can help me. 

Thank you..

[gfraigun · Accepted solution]

Got it fixed myself...  after waiting over an hour to chat, they fixed the problem in about 2 minutes.

[gfraigun · Accepted solution]

Got it fixed myself...  after waiting over an hour to chat, they fixed the problem in about 2 minutes.

[gemasmama12]

how did you fix it?

[BELSFAMILY]

i am having trouble downloading from the sims 3 exchange. it says i need a registered game to download it but when i try to re register it it tells mei cant

Spoiler

[rumbutter]

@BELSFAMILY

see the solution in this thread  http://answers.ea.com/t5/The-Sims-3/in-the-sims-3-game-my-game-says-that-i-need-a-registed-game-but/...