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Sims 3 won't start on Mac

by simluvr7

Original Post


Sims 3 won't start on Mac

★ Newbie

The icon appears at the bottom of the screen as if it is going to start but doesn't. The icon will stay at the bottom of the screen but nothing else happens. Someone please help.

Message 1 of 3 (43,275 Views)

Re: Sims 3 won't start on Mac


Here's a few trouble shooting steps:

If those don't help, I would suggest posting in the mac forum at (make sure your language is set to US): since macs are not well covered on the AnswerHQ.

Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

Important Threads

Message 2 of 3 (43,205 Views)

Re: Sims 3 won't start on Mac

Champion (Retired)

So the Launcher never opens after you try to start the game? It can take quite a long time for the Launcher to appear.  


If you have waited for ages and it still hasn't opened then try going into Documents, finding your The Sims 3 folder and dragging the whole folder onto the desktop (you can keep it there so you can always retrieve downloads, saves and other important files from it later). Now try to launch again. The game will generate a fresh The Sims 3 folder in Documents.


If the game now works then you can deduce that there was something in the original folder that was causing problems.  You can therefore move back some files (downloads, saved games etc) but be selective or you may end up in the same position as before. If you have CC and mods, make sure you only put back up-to-date versions.

Message 3 of 3 (43,198 Views)
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