December 2022
I've tried reinstalling Origin and uninstalling EA app, but when I open Origin I can't interact with literally anything it just says to please download the EA app. It was the first thing I tried with all this.
December 2022
@EspressoBean21 Okay, with Origin open (even as it's telling you to download the EA App), find Sims3Launcher.exe in the game's program files and double-click it to open the launcher. (TS3.exe runs the game itself, but in an Origin or EA App install, it'll just call the launcher anyway.) If you installed Sims 3 in the default location, both .exe files will be in one of these locations:
Program Files (x86)\Origin Games\The Sims 3\Game\Bin
Program Files\EA Games\The Sims 3\Game\Bin
December 2022
It didn't work. It just closed and reopened origin just like it was doing with the EA launcher. I even tried it again with the task manager method for the CPU limiting.
December 2022 - last edited December 2022
@EspressoBean21 Please disable Controlled Folder Access, if it's running. This guide is for Sims 4, but the concept is the same:
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
If that doesn't help, please post a new dxdiag. Please also let me know whether the launcher opens at all at the moment, just so we're on the same page.
December 2022
@EspressoBean21 Your dxdiag doesn't show any of the usual crashes associated with the error related to 12th- and 13th-gen Intel processors, so either you're addressing that effectively or the game isn't getting far enough in the process of launching to run into that error. But what the dxdiag does list is a pile of errors related to the Intel graphics driver. So it's worth uninstalling and the driver.
You're actually running the Arc driver, which Intel lists as compatible with Arc graphics cards, not specifically for your processor's integrated graphics chip. So please use the "Intel Graphics - Windows DCH Drivers" download, dated October 26, on this site:
Here's how to do a clean uninstall and reinstall of the driver:
Please also specify that your computer should use the AMD graphics card for Sims 3. Hit Windows key-i, select System > Display > Graphics settings, click Browse, choose Sims 3 (TS3.exe, without the W) from the list, click the high performance option, and save.
December 2022
I did all you listed and tried it again with the processor fixes and nothing has changed.
December 2022
@EspressoBean21 Are you currently getting any errors in the Reliability Monitor? I'm only interested in those that happened at the exact time you tried to launch Sims 3, and only those from after you uninstalled and reinstalled the Intel graphics driver.
December 2022
There are no new errors in reliability monitor since changing the driver.
December 2022
@EspressoBean21 It sounds like Sims 3 is refusing to open, not crashing, so I don't think you'd get a crash dump even if you manually enabled them. But it's worth trying anyway:
Please also let me know whether you have any use for the integrated graphics chip in this system. I'm wondering whether disabling it entirely would help. It's just speculation, but it's also something you could change back and forth with a couple clicks in the BIOS.