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Sims 3 won't launch on my PC

by rylanvincent
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Sims 3 won't launch on my PC

★★★★ Novice

I have had the SIMS 3 on my desktop PC for a long time and this morning when I attempted to start it I received a message stating "The SIMS 3 has stopped working.  Windows is searching for a solution."  This is followed by "A problem has caused the program to stop working.  Windows will close the program and search for a solution."

 

Can anyone please tell me how to fix this problem, hopefully without having to uninstall my game and all of my content.

 

THnaks in advance for your time and assistance in this matter.

 

 

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Re: Sims 3 won't launch on my PC

Community Manager

Hi @rylanvincent,

 

Let's try to find out what is causing this issue. Do you remember having done any change to the game (installing mods, updating,...) or the computer (installing a new program, updating something,...) since the last time you played?

 

Also, could you please give us more technical information about your computer? A dxdiag would be very helpful. You can find instructions on how to get a dxdiag here, and you can attach it to your answer.

 

Thanks,

Mai

Message 2 of 2 (29 Views)
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