Sims 3 store: None of the Sims Store content I purchased downloaded!

by UshaneBholt5
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Original Post

Sims 3 store: None of the Sims Store content I purchased downloaded!

★ Novice

I paid to receive the 10,600 Sim Points and then went on to add Sims 3 content into my cart and make a purchase of a bunch of content. I paid the amount, there was no download whatsoever it redirected me to a page saying that the website was down. I refreshed the page and lost 8,400 worth of Sim Points. If you don't believe EA check the transaction of the 10,600 sim points now down to 2,200 and check my installed content because the content is not there whatsoever.

 

 

Message 1 of 3 (341 Views)

Re: Sims 3 store: None of the Sims Store content I purchased downloaded!

★ Novice

Never mind, I'm a newb to this website.

Message 2 of 3 (320 Views)

Re: Sims 3 store: None of the Sims Store content I purchased downloaded!

@UshaneBholt5  Do you still need help?  You should be able to download from your purchase history: in your screenshot, click Store > My Store Account > Purchase History to see the items you bought.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 3 of 3 (294 Views)