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Re: Sims 3 says origin isn´t installed, but it is.

by EA_Mai
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Sims 3 says origin isn´t installed, but it is.

★★ Newbie

Hi, I recently had problem with Sims 3 launcher. when I started The Sims 3, the launcher said I need origin installed to play, but I have it installed already. I found one topic about this problem and someone said to remove cache files from the %appdata% and %programdata% folders, then restart the computer, launch origin as administrator and then play, but this didn´t work for me. Would someone help me with this? I would be grateful. I use Generations and Seasons EPs.

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Re: Sims 3 says origin isn´t installed, but it is.

Community Manager

Hi @Petulin11,

 

Welcome to Answers HQ!

 

Could you try to reinstall Origin by following these steps?:

  1. Manually uninstall Origin: https://help.ea.com/en-in/help/origin/origin/manually-uninstalling-origin/
  2. Download the latest version of Origin from here: https://www.origin.com/store/download
  3. Once the download has finished, right click on the installer you have just downloaded and select 'Run as administrator'.
  4. Open Origin and try to play the game again.

Does it work now? Standard smile

-Mai

Message 2 of 2 (90 Views)
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