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Re: Sims 3 registering game

by puzzlezaddict
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Sims 3 registering game

★★ Newbie

I recently got a new email and no longer have access to the old one. I have the sims game through steam and was trying to make a new sims account for the sims 3, but I can’t register it because it was registered for the old email. Please help

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Re: Sims 3 registering game

@dillfish17  If you mean that your Steam codes are registered to your old email, then unfortunately, you won't be able to register them again.  Codes can only be used once an cannot be transferred between accounts.

 

You could always try contacting EA customer support to try to revover your old account.  Without access to the email address, it's tricky, but it may be doable.  There's also s an account recovery form that you can fill out.

 

https://help.ea.com/en/contact-us/

http://help.ea.com/account-recovery/web-form

 

Even if this doesn't work, you should still be able to play through Steam.  Of course, you won't have access to the Sims 3 Store if you can't get into your old account, but the game itself should run just fine.

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I don't work for EA. I'm just trying to help fellow players with their games.
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