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Re: Sims 3 "Forgot Password"

by xgreenxeyez13
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Original Post

Accepted Solution

Sims 3 "Forgot Password"

★★ Novice

I've forgotten my sims 3 password, but whenever I click "Forgot Password" it redirects me to a website called Origin, to make an origin account. I finally buckled and made an account with origin, but now when I click "Forgot Password" for sims 3, it still redirects me to Origin, only now to my Origin home page. How do I get my SIMS 3 PASSWORD!? I'm sick of it sending me to the random origin site, I just want my sims 3 password! Help!

Message 1 of 12 (44,786 Views)

Accepted Solution

Re: Sims 3 "Forgot Password"

Hero (Retired)

you'll need to contact CS to assist with lost/forgotten/merge accounts

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

 

 

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Message 8 of 12 (36,254 Views)

All Replies

Re: Sims 3 "Forgot Password"

★★★★ Novice
Origin is a EA website and that's where you have an account for all EA games now, so the password should be the same as the Origin account what you have created. If it still doesn't work, Then you will have to reset password what you have tried so here's a link what might make it a bit easier for you. https://www.origin.com/uk/account/reset-password

Hope this helps Standard smile
Message 2 of 12 (44,405 Views)

Re: Sims 3 "Forgot Password"

★★★★★ Guide

It's not random.  Sims 3 accounts are linked to Origin.  The email/password you use on Origin are the same for the Sims 3 and vice-versa. Only EA can handle account issues like lost registration codes, recovering passwords, purchasing/refunds, etc. Here is a link to contact them: https://help.ea.com/contact-us

Also, here's a post on how to navigate the contact page in case it's confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html (Just so you know there is no longer an email option, only live chat and phone.)

Best of luck.

Message 3 of 12 (44,403 Views)

Re: Sims 3 "Forgot Password"

★★★★ Novice

I tried using that website but the little box where you type in the letters you see isn't there. It wouldn't let me go on with out. I've refreshed it and it still doesn't work. Why won't it work? Confusedmileyindifferent:

Message 4 of 12 (37,329 Views)

Re: Sims 3 "Forgot Password"

[ Edited ]
Hero

What letters ? Your password ? What site are you talking about ? Have you tried a different browser ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 5 of 12 (37,322 Views)

Re: Sims 3 "Forgot Password"

★★★ Newbie

Any help for forgetting an email?

Message 6 of 12 (32,005 Views)

Re: Sims 3 "Forgot Password"

★★★ Newbie

and when you've already registered the code to that email...

Message 7 of 12 (32,004 Views)

Re: Sims 3 "Forgot Password"

Hero (Retired)

you'll need to contact CS to assist with lost/forgotten/merge accounts

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

 

 

Message 8 of 12 (36,255 Views)
Highlighted

Re: Sims 3 "Forgot Password"

★★★★ Novice

OMG SOOOO MUCH HELP THANK YOU!!!!!!! :womanloL:

Message 9 of 12 (27,534 Views)

Re: Sims 3 "Forgot Password"

★★★ Newbie

NOT HELPFUL

I don't remeber my password! So I can't change it!

Message 10 of 12 (27,499 Views)
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