Sims 3 product code

[Davrom65]

Recently purchased SIMS 3 starter pack, but when it comes to enter product code, it states that product code is invalid. Got a replacement but getting the same message.

[SandArcher]

Hi there @Davrom65

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming