Sims 3 pets i can't find my registration code in steam

[csyntichakis]

So I download a bundle of Sims 3 plus pets and after I got expansion packs I couldn't see my registration code . I can only see my expansion packs registration codes but I cannot find my pets code. I looked everywhere on Google and I tried everything but I can't find it can someone help me.

[puzzlezaddict · Accepted solution]

@csyntichakis  I'm actually not sure whether the CD key will show up in your computer's registry, but please look there.  Hit Windows key-R and enter "regedit" without quotes.  Expand these folders, in order:

HKEY_LOCAL_MACHINE > Software > WOW6432Node > Electronic Arts > Sims(Steam) > The Sims 3

Click on the "ergc" folder, and under "Data," you might see a 20-character code, which would be the CD key for the base game.  That's at least where the code would have been before Steam stopped showing the base game CD keys as well as keys for packs bought with the base game.

If this doesn't work, please let me know, and I'll flag this issue to see whether there's anything else you can do about it.

[puzzlezaddict · Accepted solution]

@csyntichakis  I'm actually not sure whether the CD key will show up in your computer's registry, but please look there.  Hit Windows key-R and enter "regedit" without quotes.  Expand these folders, in order:

HKEY_LOCAL_MACHINE > Software > WOW6432Node > Electronic Arts > Sims(Steam) > The Sims 3

Click on the "ergc" folder, and under "Data," you might see a 20-character code, which would be the CD key for the base game.  That's at least where the code would have been before Steam stopped showing the base game CD keys as well as keys for packs bought with the base game.

If this doesn't work, please let me know, and I'll flag this issue to see whether there's anything else you can do about it.

[csyntichakis]

oh my god it works thank you so much for your help♡

[puzzlezaddict]

@csyntichakis  That's great to hear, and thanks for confirming it works.

[DrunkenDuck83]

I tried this but when i got the the electronic arts folder there is only “EA Core” and “EADM”. When i scroll down there is a sims > sims 3 but no folder for pets and in the sims 3 there is only “DLCs” and “InstallOptSelect” please help, you seem to know what you’re doing

[DrunkenDuck83]

Turns out i needed to install it on steam in order to see the sims 3 (steam) folder but there is nothing under either sims 3 or sims 3 pets

[puzzlezaddict]

@DrunkenDuck83  Right, the registry keys are only placed when you install a program.  Did you actually install Pets as well?  Could you please take a screenshot or two of the registry entries you're seeing?  I'd like to compare them to mine.  Don't include any actual product codes, but if the info doesn't have product codes, it would be useful to see the entries you do have.

[taywitdaprops]

@puzzlezaddict Omggggg THANK YOU SOO MUCH I HAVE BEEN CRYING BECAUSE I THOUGHT I WASTED MY MONEY!!

[pcsandstormvader]

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I did that and it showed this: %cdkey% 

[puzzlezaddict]

@pcsandstormvader  This is a side effect of how EA and Steam decided to handle older games, and there's unfortunately no way to get a CD key from Steam.  However, you can ask for help from EA customer support.

https://help.ea.com/en/contact-us/

If you provide proof of purchase from Steam, an EA support rep may be able to add the game to your Origin library.