Sims 3 not installing

[aidanmic2314]

I have installed the game. But it says to download again so i click install but then i comes up with error i have tried all three of the steps but they do not work I need help.

[puzzlezaddict]

@aidanmic2314  Are you on a Mac running Catalina?  If so, that's the issue: Sims 3 is a 32-bit app, and Catalina is 64-bit only.  There's no way around this problem.  But EA has announced a 64-bit-compatible version of TS3 for macOS, to be released some time in early 2020.  Here's the full announcement:

https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/82...

In the interim, your only options are to play on another computer, or to install another OS on your Mac.  If you only just bought the game, you can request a refund from EA.

https://help.ea.com/en-us/help/account/returns-and-cancellations/