Re: Sims 3 not installing on a PC event states check log

by BGH22
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Sims 3 not installing on a PC event states check log

★★★ Newbie

I saw a similer issue with downloading Sims3 on a Mac, but I'm running Win 8 x64 and having very similer issues.  The error popup tells me that I need to check the log, but doesnt tell me where that log is or what else to do.  I can't pull up the game launcher without getting that error popup.

 

I just bought three expansion packs and would like to start playing my new games.  Any suggestions, recommendations, and/or options would be greatly appreciated!

 

Thank you!

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Re: Sims 3 not installing on a PC event states check log

★★★ Pro

I was trying to google what is happening to you. Not sure what is going on but could you please post your computer's DxDiag so someone can help you further. To gather a dxdiag, windows key + R Key. In the run box type dxdiag, hit ok, let it load and save the report to desktop. Please post the whole report here. Its a long file and you will have to post it in several posts.

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