Sims 3 new city maps [ Edited ]

[sarz95]

I lost my sims 3 cd my father actually returned the computer it was in 
I was able to download it again from origin as they had it in their record that I purchased it 

sadly, I dont have the new map that you have once you register the game and put the key code again

my key code doesnt work because I already used it the first time and now I am sad and dont know what to do 

can yall send me a new game ? or a new code atleast so I can play on the new map 

I dont even remember the email I used

you have to understand I bought it 3 years ago Lol 

I dont even remember things I did yesterday 

how would I remember an email account which I used to create another account which all took place 3 years ago 

is there any hope for me?

bc yall can check from origin 

it allowed me to download the game 

but the other good stuff since my product key dont work no more bc I used the first time 

3 yrs ago its not fun at all

cant even share things on facebook any more :/

help me out 

cant yall send me a new product key or something

Ive been a very good customer 

I buy almost 100 games of ea every year

dont believe me go ahead and check your self

this is my psn id : sarz_95

and xbox gamertag: sarzthedarklord

and If I cant get it then thats not fair 

[edit: cd key removed]

^ Thats my product key 

you can google it 

it will pop no where 

no where at ALL !!!!!

its legit 

no generator ,no stupid stuff like that 

the thing Is it doesnt work anymore as I used it 3 yrs ago 

and now its no fun to play it without it 

so can yall help me out 

by sending me a new one 

comeon man dont tell me I gotta spend 60$ just to get a key

in an economy like this who would do that

plus Ea is a big company cant yall help a customer out who has provided you with at least

50,000 $ 

[crinrict · Accepted solution]

For everything account related, please contact customer support

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the option so show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

[BSuydam99]

I have lost product keys also what i do is i google it and if it is on places like yahoo awnsers and stuff like that it will be able to be used to install the game to computer but it will not be able to be used to register if you tell me game you need product key too i gave give you one of mine. Also i lost a code for limited edition stuff for a game and i alled ea and they cave me a new one 

[crinrict · Accepted solution]

For everything account related, please contact customer support

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the option so show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html