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Sims 3 gone missing.

by rubberduck929
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Sims 3 gone missing.

★★ Newbie

I updated origin and changed my password as i forgot it, but now my Sims 3 game is gone! I tried entering  the serial code again but it woudn't work. Any suggestions?! 

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Re: Sims 3 gone missing.

Hero (Retired)

@rubberduck929 are your expansion packs gone or your base game? 

 

If it's your expansion packs, look here: http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/m-p/4641393...

 

If it's everything, make sure you're logging into the correct account before contacting a game adviser: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

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