Sims 3 game is scratched

by pyrotyguy

Original Post

Sims 3 game is scratched

★★★ Newbie

Hello i am Tyler or pyrotyguy as my EA name suggests. About a year ago i bought a copy of sims 3 from a best buy. i installed it on my computer and had played it for the next few months,  until i had to reset my computer. during this time my copy of the game got pretty scratched. So i heard that i could download from the EADM with my product key. So i treied this but it said the key was already used which i has been only by me though. is there any way i can still get my game to work or a copy of it without having to buy another game?

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Re: Sims 3 game is scratched


You can download the game throught the Origin Client which you can download here: Log in the client, if you've registered the games at, the games should already be availble for download. 


If they're not, contact customer support


The AnswerHQ is about Users helping Users.

They can be found here:

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I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

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