Sims 3 game is gone!!

[Jenster008]

I tried to add hidden springs & monte vista to my game. Had issues with origin not accepting my email & password so changed PW. Then it wanted an ID so gave one. Now my game is gone!!! I need to get my game back. All installed games still in my computer but cannot access it as origin is denying access--show zero games in "my games". How do I access my game??

[SandArcher]

Hi there @Jenster008

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming