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Re: Sims 3 game freezes

by CLBDG
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Original Post

Sims 3 game freezes

★★★★ Novice

I just had my computer in because my Sims3 game freezes every few seconds.  I did have a virus, which they fixed.  They updated, tweaked...etc.  It still freezes.  They said I have sufficient memory to play the game.....what else could be the issue??

Message 1 of 5 (134 Views)

Re: Sims 3 game freezes

@CLBDG  Is your computer a pc or mac? There are many things that affect computer performance. If your computer is a pc please post your computer's dxdoag - link - how to post dxdiag

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I do not work for EA or associated with EA other then helping other users in the forums.
Message 2 of 5 (122 Views)
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Re: Sims 3 game freezes

★★★★ Novice

Pc, I have attached the dxdiag

Message 3 of 5 (109 Views)

Re: Sims 3 game freezes

@CLBDG  The Intel HD Graphics 5500 is not very powerful. Try lowering the resolution of the game - try 768X1024 and see how the game plays.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 4 of 5 (86 Views)

Re: Sims 3 game freezes

★★★★ Novice

Thank you...I chatted with a tech on Origin, he suggested the same thing....I may have it too high...

Message 5 of 5 (55 Views)
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