Sims 3 expansion pack not downloading from EA app

by the_ultimate_jed
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Original Post

Re: Sims 3 Pets and University Won't Download

★★★★ Novice

@puzzlezaddict Hmmm, I tried this out and I'm getting a message after it tries to install that it could not connect to the internet. The message provides an alternate link to try to download but it also comes up with the "cannot connect to the internet" message. I feel like EA really doesn't want us to have Origin anymore.

Message 20 of 328 (2,437 Views)

Re: Sims 3 Pets and University Won't Download

@ShanPam96  The workaround mentioned here was still working as of last week:

 

https://www.reddit.com/r/origin/comments/11rgqgg/new_workaround_for_the_ea_app_migration_by_p0358/

 

If that doesn't help you, then unfortunately, there's nothing else to do but wait for EA to fix the downloading issue with the App.  I have no idea when that will be.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 21 of 328 (2,470 Views)

Re: Troubles adding new stuff packs The Sims 3

★★★ Novice

can you help?  You said "I understand and it works." Can you say what worked?  Do we need to repurchase via the website?  I am so tired of wrestling with this problem. 

 

Many thanks for whatever help you can give.

 

Message 22 of 328 (2,463 Views)

Re: Troubles adding new stuff packs The Sims 3

@61d10c8275aa4061  You don't need to repurchase anything.  The idea here is to download Origin, even if you can't use it properly, and let Origin install your missing packs.  I'm not sure whether the workaround is valid as of now, but it's easy enough to try.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 23 of 328 (2,531 Views)

why won't my addon install

★★★ Novice

I just bought Island Paradise to finish off my collection of expansions. I already have the Sims 3 base game. whenever I launch the game and go to the expansions pack, island paradise is never there. the ea app says it's installed content like the worlds, and says "you already own this pack" whenever I go to download it. what do I do. 

 

in all my years of playing I've never seen a bug like this. did I just waste my money? am I allowed to get a refund? help.

Message 24 of 328 (2,553 Views)

Re: why won't my addon install

★★★★ Apprentice
@EMPShielded Try uninstalling the Sims 3 and DLCs, sign out of the EA app, restart your device, sign back in and re-install the Sims 3.
Message 25 of 328 (2,527 Views)

Re: why won't my addon install

@EMPShielded  I've merged your post with a longer thread for this issue.  It's a known problem with the EA App, and while you can try the suggestion on page one (with an update a few posts above yours), there's no guarantee it works anymore.  Otherwise, you'll unfortunately need to wait for EA to fix it.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 26 of 328 (2,511 Views)

Re: why won't my addon install

★★★ Novice

ah ty!

Message 27 of 328 (2,502 Views)

Re: why won't my addon install

★★★ Novice

ta ty! I'm gonna try that first.

Message 28 of 328 (2,497 Views)

Re: why won't my addon install

★★★ Novice

I think I goofed up because I can't get my physical EPs cuz I deleted them. I lost my codes. 💀

Message 29 of 328 (2,491 Views)