Sims 3 black screen start up [ Edited ]

[Julie7974]

I installed Custom Content before and its always ran fine but now (i installed a but more) and it loaded and when i went into create-a-sim ,sometimes it freezes so i didnt think anything of it well i restarted and now it wouldnt even start up its just a black screen withe load circle as the mouse and i tried uninstalling content and then the smaller window was a black screen so i tryied exiting out of it and it popped up with a "The Sims 3 is not working right now windows will notify you if a suloution if a suloution is availible" blah blah blah so i used a bunch of tutorials nothing really worked though

links:

http://answers.ea.com/t5/The-Sims-3/My-Sims-3-keeps-saying-not-responding-then-closes/td-p/1844025

http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656

http://answers.ea.com/t5/The-Sims-3/Sims-3-Launcher-won-t-let-me-uninstall-custom-content/td-p/21525...

http://sims3.crinrict.com/en/2013/06/black-screen-long-loading-times-and-tmp-files-in-dccache.html

now its just a black window when it starts upmileyfrustrated:

[SandArcher · Accepted solution]

@Julie7974 try doing a factory reset: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714

Also take a look here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-Find-and-remove-bad-custom-content-CC/td-p/2759940/jump-t...

[SandArcher · Accepted solution]

@Julie7974 try doing a factory reset: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714

Also take a look here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-Find-and-remove-bad-custom-content-CC/td-p/2759940/jump-t...