Sims 3 Store Content won't install correctly or stay installed

by Annarata
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Original Post

Re: Sims 3 Store Content won't install correctly or stay installed

[ Edited ]
★★★ Expert

@Annarata  Thank you. Here are some more things to try:

Disable OneDrive if you haven't already.
https://support.office.com/en-us/article/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9...

EDIT: Create yet another new Sims 3 folder, install just one item to it. Check to see if it is installed in game, or in Main Menu if it is a world.

Restart your computer. Check to see if the item is installed or gone.

If it is gone: create yet another folder, install one store item to it.


Toggle the button Run without custom content found in the launcher>Installed Content tab and clearing Internet Explorer's cache, cookies and history: check it, clear IE cache; Go to Main Menu in game; exit game; uncheck the button, then clear IE cache again. Make sure you uncheck preserve favourite website data when clearing IE's cache.
https://kb.wisc.edu/page.php?id=15141

Restart the computer and see if the item is installed/gone.

If it is gone reset IE and see if that makes a difference.
https://www.techsupportall.com/how-to-reset-internet-explorer/

Sorry about the edits.

(Thanks to @puzzlezaddict )

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Re: Sims 3 Store Content won't install correctly or stay installed

★★★★ Novice
@DonroaAkashu Thank you I will try all of these too
Message 12 of 15 (441 Views)
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Re: Sims 3 Store Content won't install correctly or stay installed

★★★ Newbie

I am having the same issues, were you able to fix it?

Message 13 of 15 (108 Views)
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Re: Sims 3 Store Content won't install correctly or stay installed

@itsjoshy137 Are you playing on a pc or mac? Are you using Origin or the EA app?

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.

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Message 14 of 15 (92 Views)
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Re: Sims 3 Store Content won't install correctly or stay installed

Community Manager

Hi all,

 

As this thread is now older, it's been locked to prevent necro-posting.

 

If you're still having issues with installing or missing Store content, please post in the current open thread here.

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