Sims 3 Pets Game Won't Register

by coryferrisismine
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Original Post

Sims 3 Pets Game Won't Register

★★★ Newbie

I don't have the disk anymore to The Sims 3 pets but I still have the code whenever I go to redeem the code on origin it says I have already redeemed it but when I go to Game Library it is not there I have tried logging out of origin and logging back in but that didn't work I have also tried uninstalling and re-installing origin but nothing is working and I really want to play my game.

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Re: Sims 3 Pets Game Won't Register

Hero

If you are sure you used the right account to login to Origin, you need to contact a customer support game advisor

 

 

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Click on Contact a game advisor 
  4. Describe your issue with a few words
  5. Click on Find a Solution
  6. Select Product: ex: The Sims 3 or Origin
  7. Select Issue Type: ex: Billing/Purchasing or Account Management
  8. Select Platform: PC
  9. Click Find solution
  10. Scroll down and click I still need help
  11. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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