This is not a new question but because I could not figure out how to ask if there is any new information on this or not, I had to write it as new. I just bought my game yesterday and I also can not download the limited edition pet shop. so please put me on your list for resolving this issue. thanks
Best is to monitor this thread: http://forum.thesims3.com/jforum/posts/list/1365/394068.page
I think it's your best bet to get info.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.