Re: Sims 3 My Games has a missing expansion on the Store.

by mate54
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Sims 3 My Games has a missing expansion on the Store.

★★★ Novice

My sims 3 store game won't show ITF but shows the other packs instead, its the same account as well. 

 

Screenshot 2021-04-12 185902.png

This is from my account in the store.

 

Screenshot 2021-04-12 190129.png

 

And this is from the same account... I need help.

 

 

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Re: Sims 3 My Games has a missing expansion on the Store.

Hero
@EdgyBxtxh If you've only got the pack recently, your MyPage may not update immediately. Try logging out and back in, and give it some time.

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Re: Sims 3 My Games has a missing expansion on the Store.

@EdgyBxtxh  This issue is mostly cosmetic in that it doesn't affect the content you can use in-game, with the possible exception of the Into the Future registration bonus store content.  (It's just a bunch of obscenely bold makeup presets.)  If you want to solve it though, the only way is to contact EA customer support and ask someone to remove and reapply the product key for ITF.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (265 Views)

Re: Sims 3 My Games has a missing expansion on the Store.

Hero
@EdgyBxtxh If you've only got the pack recently, your MyPage may not update immediately. Try logging out and back in, and give it some time.

CCP Hero Banner - Blue.png


Message 3 of 3 (264 Views)