So I just purchased Movie Stuff via direct download from Origin and it won't install without a code but them email i received had no code in it. Only the code for the directors pack. Please please help. I really just want to play my game!!
If the game was purchased recently, try reloading your games library via the main menu (2nd entry: Reload my games) or click the refresh icon in the top left of your games library. Origin requires a restart or refresh of your games library before if will show product codes on the game details page after a purchase.
Hope that works for you. If not, please contact a Game Advisor at https://help.ea.com/contact-us and they will be able to provide you with your code.
If the game was purchased recently, try reloading your games library via the main menu (2nd entry: Reload my games) or click the refresh icon in the top left of your games library. Origin requires a restart or refresh of your games library before if will show product codes on the game details page after a purchase.
Hope that works for you. If not, please contact a Game Advisor at https://help.ea.com/contact-us and they will be able to provide you with your code.
I had the same issue. I just contacted 1 of the EA game advisor. Due to the heavy Black Friday sale, the redeeming code for the movie stuff will be sent within 24 hours to our email. Once the redeeming code obtain, redeem the code on https://store.thesims3.com/myAccount.html. The movie stuff content then will be showed during game play
