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Sims 3 Monte Verde Code says already registered

by EmperorsMistress
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Sims 3 Monte Verde Code says already registered

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★★ Newbie

When trying to register my Sims 3 Monte Vista game, it says the code was already registered. How do I find out where it was registered? This is my original game. Thanks.

Margaret

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Re: Sims 3 Monte Verde Code says already registered

@EmperorsMistress  You would have needed to register Monte Vista on the Sims 3 Store site when you wanted to install it the first time, so it's tied to whatever account you used back then.  Just sign into that account, click Store > My Store Account > Purchase History, and download it from your purchase history; or download it directly from its product page.

 

https://store.thesims3.com/montevista.html?categoryId=12642

 

If you're not sure what account you used back then, you can input your email addresses into the sign in window and click "Forgot your password?"  Any address associated with an account will receive a password recovery email.

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I don't work for EA. I'm just trying to help fellow players with their games.
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