October - last edited October
It worked for a couple of items but not the worlds even though it shows them as installed. As well as a few sets. Made no difference if coming from my saved stick or from my purchase history.
I noticed that sims3 even with the new app was installed under Origin games still so I uninstalled removed Origin completely and then did another install of 3 letting it install to the new default location. However it still would not download all packs. Sent another ticket to EA.
And now it won't download my Sims2 at all.
I may try over again with Origin or just wait until they have worked all the bugs out. Will keep watching this thread.
October
@Bluegayle @mycailin Try using the posted fix but also downloading new copies of your store content with a different browser. Firefox has always worked well for me, but if it's not helping here, try Chrome or Edge.
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I had a feeling it was the new EA download I have made a few days ago. My game was running just fine up until this point and so I am so relieved someone has figured this out. Bless you. It saved me so much time because I wasn’t going to let it down about figuring this new issue out.
October
For anyone who can't install store content even with the posted workaround, have you tried clearing Edge's IE cache data? The launcher is programmed to use Internet Explorer regardless of your default browser, and Edge holds that data now. Here's how to clear it (end of the article)
Alternately, if clearing it doesn't help, do you run any programs or tools designed to delete extraneous files? If so, perhaps a file that tells the launcher you own the content is being removed. The workaround would be to not use the tool or disable the program, at least long enough to test.
October
My launcher says the exact same thing when I try to install store content that I purchased with my sim points.
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