4 weeks ago
@TheSwissOpossum Please test in a cleaan user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop. If the folder copies instead of moving, or you get an error when trying to move it, stop here and let me know.
Otherwise, open the launcher to spawn a clean folder, download a fresh copy of one item, and see whether it installs properly. Let me know either way. And keep using the workaround in post 11.
2 weeks ago
2 weeks ago
@eureeka79 Try force-updating the App. Go here:
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
and launch the EAUpdater.exe, then restart your computer when it's done. If you get an error, restart your computer and try again.
If that doesn't work either, remove the EA App with Revo Uninstaller (the free version is fine) and reinstall it using a freshly-downloaded copy of the installer.
a week ago
Thank you thank you thank you, at least I solved this problem, I've been going crazy for ten days, now it recognizes me and installs the customized material... Even if I still can't download the add-ons after installing the sims 3, it stops at first expansion to install, it pauses and I can only play with the sims 3 base game, I hope to resolve this problem as soon as possible, I've been looking for the solution for ten days now and I can't find one, the support service has been almost useless .
Anyway, thanks for at least solving this problem for me, I can at least play with the basic game. You're awesome
The menu options have changed a bit, but it still works. I don't know why EA has to keep breaking stuff that works!