Re: Sims 3 Island Paradise Pre-order Free Barnacle Bay

tcsheick · ‎2013-06-25

My Game will not register either...I pre-ordered as well and electronically downloaded it and it does not register that I even have it....can we get some help with this issue? Thanks!

crinrict · ‎2013-06-25

BB codes have not been sent out yet.

Good Luck
Crin

Trennlinie

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reoko10 · ‎2013-06-25

If in two days I don't get the code will a code be sent out for me?

EA_Spectre · ‎2013-06-25

Codes will take about 24-48 hours to send out by email. We will have more information on how to redeem them then shortly.

If you ordered your game through Origin it can take a little while for it to show up on http://mypage.thesims3.com/aboutMe/profile.html - you even may have to log out on the Sims 3 website and log back in again to see your game there.

Your friendly neighbourhood forum admin.

kellim66 · ‎2013-06-25

@rumbutter Thank you I'll keep trying but this is where I get sent to.SMH ...Fingers crossed

KaytumBear99 · ‎2013-06-25

How come I have not receieved any codes for Barnacle Bay nor any of the added content for Island Paradise? The only thing I was able to download was Island Paradise but no additional content or Barnacle Bay and I had pre-ordered Island Paradise which is supposed to come with everything....

EA_Spectre · ‎2013-06-25

Quoting myself:

@eaursula wrote:

Codes will take about 24-48 hours to send out by email. We will have more information on how to redeem them then shortly.

Your friendly neighbourhood forum admin.

rumbutter · ‎2013-06-25

@ kellim66 fingers crossed for you too if you use the link how to contact ea http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html you should get live chat

ercabrero · ‎2013-06-27

more than 48 hours and no BB codes recived

kiaralillyrenee · ‎2013-06-27

Has anyone recieved their extra stuff from the pre-order? I'm okay with the codes taking a little longer, but I need to know if it's just me. I updated my email address earlier this week so it may just be my account and I need to know so I can fix it. Is anyone else still waiting?

Re: Sims 3 Island Paradise Pre-order Free Barnacle Bay

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