I spent all day yesterday and part of the day today plus spoke with 2 EA technical people and this little thing worked!!!!!!! Thank you so very much. You are awesome!!!!!!
@bellewiccan When a web site you have visited before is restarted the cookie stored in your browser (in this case IE because the game uses IE) becomes invalid. The cookie is not automatically cleared. You can manually clear the cookie (by deleting the browsing history is one way) or wait for the cookie to expire and a new cookie can be created.
I have tried everything and I cant log in to the launcher I don't know much about computers but I know I clean the browing and cokies and nothing is working please please help me
2018 and this is still a problem. Can't believe this is what fixed it! I don't even use Internet Explorer. Had to install the app just so I could clear the history 🙄
@liveywells Clear Internet Explorer's cache. Even if you never use it, the launcher does for some purposes. Be sure to uncheck the box to preserve data for favorite sites:
If you happen to be on a Mac, clear the cache and Preferences for Safari, and cache and history for any other browsers you use. It's not always clear which browser the launcher is using, although you can start with Safari.