August 2017 - last edited August 2017
I am having this problem, too. It is saying that I haven't even bought. It is only giving me the option to purchase it. I did not buy mine digitally
Hi I am having this problem. I have bought it and its showing up on on my games on the Sims website but when I go onto Origin it only gives the option to buy it, I used to be able to play it but then it disappeared.
October 2017 - last edited October 2017
I am searching this issue for weeks. I bought the redeem code from and played without problem for a while. But then Seasons expansion disappared suddenly. When I re enter my redeem code, it says used alredy.
Expansion and Stuff Packs in ORIGIN; however, it gives option to download, but it won't download some of those packs!!!!!!!!!!!!!! When I try to download them it keeps saying I need the Sims 3 base game installed.....it is and very frustrated that I've spent hundreds of dollars, ORIGIN comes along and everything changes, and harder to figure out!!!!!!!!!!!!! grrrrrrrrrrrrrr.....very disappointed in EA and ORIGIN!!!!!!!!!!!!!!!!!
Um, hai, I'm Mary- and so I've had some issues and I did finally get it to show up, but now everytime I open up the launcher and go to 'install' on the tab for it w the game checked and all, it just takes me to the Origins thing :-/ .... idk what to do-moreso since both Sims 3 and Sims 3 'into the future' are shown to be downloaded.
They basically told me too bad, told me to buy it again, and gave me a 15% off code. I'm not going to use though, because they never even emailed it to me.
Solution: I had this problem myself. I have a fix for it only if you bought it in CD form. Open up the case that the game came in. You'll see a white pamphlet. In it is a code. Open Origin and go to "Game Library". Then click "Add A Game". Then click "Redeem Product Code". Type in the code you see in the pamphlet. Once you've typed it in it should show up