Re: Sims 3 Community Registration, Serial Code Invalid

by rumbutter
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Original Post

Re: Sims 3 Community Registration, Serial Code Invalid

Hero (Retired)

if the game was bought 2nd hand/used the code/s will be tied to the original persons account and are non transferable nor can they be re-registered to another account

 

newly bought games either from origin or from a shop/store even newly bought games can run into the used/invalid code issue and you may need to contact CS

 

http://help.ea.com/en/article/contact-ea-help/

 

http://help.ea.com/en/contact-us/new/





Message 11 of 17 (1,394 Views)

Re: Sims 3 Community Registration, Serial Code Invalid

★★★ Newbie

I have logged into the sims 3 with my origin account without any problems, but when I go to put my seriel codes in its saying 3 out of the 4 codes are invalid.

The games are still playable, but I would like to link them all to my account. Can you please help?

Message 12 of 17 (1,282 Views)

Re: Sims 3 Community Registration, Serial Code Invalid

Hero (Retired)

do you have different accounts ? contact CS to assist with merging the accounts

 

and usually if your code is redeemed in either the Origin or the Sims 3 first they auto reg in the other and don't need to register them again

 

please read the FAQ first


http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...

guide on how to contact CS

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser






Message 13 of 17 (1,275 Views)

Re: Sims 3 Community Registration, Serial Code Invalid

★★★★★ Newbie

hi pls just give me a new key code

Message 14 of 17 (1,229 Views)

Re: Sims 3 Community Registration, Serial Code Invalid

Hero (Retired)

@CrazyPandaOFFI wrote:

hi pls just give me a new key code


@CrazyPandaOFFI

 

we're players here trying to help each other you need to contact support in particular for account/code related issues

 

contact CS


1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser

Message 15 of 17 (1,224 Views)

Re: Sims 3 Community Registration, Serial Code Invalid

★★★ Newbie

what if you had a Sims 3 Account already before purchasing the game? its really weird for me and I'm having so many problems. . I've been working on figuring this out all day and really need help. Please,

Message 16 of 17 (711 Views)

Re: Sims 3 Community Registration, Serial Code Invalid

@PsychoticKills  What issue are you having exactly?  Normally, you should be able to add the game's product key to either your Origin account or your account on www.thesims3.com.  If that's not working, please let me know what error(s) you're seeing, and when in the process.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 17 of 17 (688 Views)