Sims 3 Aurora Skies World Not Installing

[racheyisabean]

I just bought Aurora Skies on the Sims 3 Store website and it will not download/install on my launcher. How do I fix this?

[puzzlezaddict]

@racheyisabean  Try using a different browser: Firefox and Internet Explorer work better with the store than Safari or Chrome.

If that doesn't help, try downloading the world into a clean user folder.  Move your entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop, open the launcher to spawn a clean folder, and then try to download just AS, nothing else at the same time.  Let me know whether it works.