Simpoints

[FlowerMead]

My problem is that i am trying to buy sim points, then when i press "buy sim points" it takes me to origin then when i try to buy it, it says
"you must buy the sims starter pack" I have bough simpoints before and it let me without telling me i need to buy the starter pack. I got sims off
of steam also. I tried disabling adblocker and it still didnt work.

[EA_Mai]

Hi @FlowerMead,

You are logged in with the account where you have The Sims 3, right?

In that case, please, contact one of our advisers through EA Help, they will be able to check what's wrong, and help you with this issue.

You will find a detailed explanation on how to contact them if you need it here.

If you have any question, don't hesitate to ask

-Mai