April 2018
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? Get to Work, get together, city living, cats & dogs, outdoor retreat, spa day, dine out, vampires, parenthood, luxury party, perfect patio, spooky stuff, movie hangout, romantic garden, kids room, backyard, vintage glamour, laundry day, holiday
Steps: How can we find the bug ourselves? Every time I go to the simology it looks blocky and in some of the create a SIM the search bars and other places just looks distorted.
What happens when the bug occurs? Just started I maybe
What do you expect to see? A normal looking panle
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I have pictures but it won't let me upload them.Solved! Go to Solution.
April 2018
sounds like a mod conflict
Are you using any UI Mods in your game ? If so, make sure they are updated to your current patch level or remove.
If not, please move all your mods/cc and see if it goes away.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2018
sounds like a mod conflict
Are you using any UI Mods in your game ? If so, make sure they are updated to your current patch level or remove.
If not, please move all your mods/cc and see if it goes away.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2018
April 2018
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2018
Thank you so much for your help, im going to try this sometime soon... I will let you know what happens. <3
August 2018
Hi again, so0 I actually tried and made a backup sims. Deleted the folder mods off my computer and put them back, even from my one drive.
So now everything looks good on my Sims game (some of the women are walking around bald).
BUT now when I tried to put some of the mods back and enable CC, they are not showing up.
-Just Confused
A.H.
August 2018
check if you put them in the correct folder.
Here's how you can find out which folder the game is using: https://sims4.crinrict.com/en/2018/07/how-to-find-your-user-folder/
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2018 - last edited October 2018
Thank you so much for your help, it was the UI Extensions mod that was causing all the problems.<3